What the tools collect
Nothing. The link converter, shipping calculator, fee calculator, size converter and QC checklist all run entirely in your browser. Whatever you type or paste into them is never transmitted anywhere — there is no server behind those boxes to receive it, and no log of what was converted.
Accounts
There are none. Nothing here requires signing up, and there is no newsletter.
Analytics
We may use privacy-respecting aggregate analytics to see which pages get read. That records page views, not individuals, and never the contents of any tool input.
Cookies
The site does not set cookies for advertising or cross-site tracking.
External links
Links to buying agents, Yupoo albums, WhatsApp and Telegram open on third-party sites with their own policies. Outbound links are sent with referrer information stripped, so those sites are not told which page you came from.
What we collect when you message us
The paragraph above is about the tools. Messaging us is different, and it is the only place on this site where you hand over anything about yourself. When you contact us on WhatsApp or Telegram to ask for a quote or place an order, we receive whatever you send: your phone number or Telegram handle, the message thread, and — if you go ahead with an order — a delivery name and address and the payment reference. That data reaches us through WhatsApp or Telegram, whose own privacy policies govern the transport; ours governs what we do with it afterwards.
Why we hold it and for how long
We hold it to quote, ship and handle any problem with the parcel afterwards — nothing else. It is never sold, never rented, and never passed to anyone beyond the freight forwarder that needs the address to deliver. Order threads are kept for twelve months so that a claim or a reshipment can be traced, then deleted. Enquiries that do not become orders are deleted when the conversation ends.
Your rights over it
Ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it, and we will do it. Deletion is the whole thread, and it is permanent — if you later need proof of an order, we will not have it. Buyers in the UK and the EU have these rights under the UK GDPR and the GDPR respectively; we apply the same policy to everyone regardless of where they are.
Contact
Questions about any of this, or a deletion request, can go to the WhatsApp or Telegram lines on the contact page.