Contact — RepBuyTools

Two lines, both answered by people who handle sourcing daily rather than a ticket queue.

What we can help with

Which agent suits a specific order, and why
Checking a QC photo set before you approve it
Sizing on a particular model — send your foot measurement in millimetres
Finding an item that is not in any of the catalogues
A shipping quote that looks wrong compared with the calculator

Response time

Usually within a few hours during Chinese business hours (UTC+8). Overnight messages from the Americas and Europe are generally answered by the time you wake up.

What we are not

We are not a buying agent and we do not process anyone's order or hold anyone's money. One agent, KakoBuy, pays us a referral commission; every other agent on this site pays us nothing, and the rankings are built from third-party ratings and published fees rather than from who pays. The full arrangement is set out on the disclosure page. Ask for an opinion on which agent to use and you will get an honest one — including when the honest answer is not the one that pays us.

Primary sources for the claims on this page

FTC — Consumer Reviews and Testimonials Rule: Questions and AnswersThe rule that took effect on 21 October 2024 and makes fabricated reviews and undisclosed insider testimonials unlawful in the United States. It is why there are no customer quotes anywhere on this site.

Every link here was fetched and confirmed live on 2026-08-17. Thresholds and rules change; the date on this page tells you how stale the reading is, and the links let you check rather than trust.

Anything in these albums, at wholesale — including one unit

We work directly with the factory network behind the 30 catalogues on this site. You do not need to reach a minimum to get factory pricing: a single pair comes at the same rate, and larger orders come down from there. Sourcing, QC photographs, consolidation and shipping are handled end to end, so there is one conversation rather than five.

Single units at wholesale — no minimum order to qualify

Volume pricing — the rate drops as the order grows

End to end — sourcing, QC video and photos, consolidation, freight

Answered by people — usually within a few hours, UTC+8 business hours

Not sure what something costs, or whether we can get it? Send a photo or an album link and ask. There is no obligation attached to a question, and we will tell you if we cannot source something.